Location: Hybrid (1 day remote, rest in-office)
Duration: Fixed-term contract (Graduate Internship)
Reports to: Agile Project & Product Manager

About the Role

A reward, HR and technology consulting firm based in Midrand is seeking a highly organised and proactive graduate intern to support various business functions, including project management administration, product development, IT system testing, social media content creation, and consulting research.

This role is ideal for a graduate eager to gain hands-on experience in project and product management, business administration, and technology-driven consulting.

Key Responsibilities

1️ Product Development Administration

  • Assist with updating and maintaining product documentation, user guides, and technical specifications.
  • Track and document feature development progress, system updates, and release notes.
  • Support the product team by organizing meetings, preparing reports, and following up on action items.
  • Assist in gathering and documenting user feedback to improve platform functionality.
  • Help organize materials for marketing campaigns, sales decks, and promotional documents.

2️ Project Management Admin

  • Maintain and organize project files, reports, and deliverables.
  • Support in drafting meeting agendas, taking meeting minutes, and tracking action points.
  • Assist with compiling status reports, work plans, and project timelines.
  • Monitor and update project dashboards in ClickUp to reflect progress, risks, and key deliverables.

3️ Social Media Content Creation & Design

  • Design and format LinkedIn posts, infographics, and promotional content using Canva or other design tools.
  • Assist in creating short-form content (text and visuals) aligned with Sunguti’s brand.
  • Support the scheduling of posts and engagement tracking on social media.

4️  Consulting Support (Research & Documentation)

  • Conduct research on HR trends, compensation strategies, employee wellness, and organizational effectiveness.
  • Summarize research findings into reports, presentations, or internal briefing documents.

6️ Testing on the Platform

  • Perform manual system testing, ensuring that features function correctly and meet business requirements.
  • Identify, document, and report bugs, errors, and usability issues.
  • Provide structured feedback on user experience and suggest improvements.
  • Assist in creating test cases, user scenarios, and test documentation.

7️  ClickUp Management (Project Tracking & Documentation)

  • Assist in setting up and maintaining ClickUp project boards, task assignments, and workflows.
  • Track and update project milestones, deadlines, and dependencies.
  • Support in optimizing ClickUp processes to improve efficiency in project tracking.

Requirements & Qualifications

Must-Haves:

✔️ Bachelor’s degree or Diploma in Business Studies, Information Systems or a related field.
✔️ Strong organizational, administrative, and communication skills.
✔️ Ability to conduct structured research and document findings clearly.
✔️ Basic graphic design skills (Canva or similar tools).
✔️ Familiarity with Microsoft Office (Docs, Sheets, Slides).
✔️ Detail-oriented, with the ability to manage multiple tasks and deadlines.
✔️ Ability to work independently while taking initiative to ask for guidance when needed.
✔️ Comfortable with manual testing and providing structured feedback.

Nice-to-Haves:

➕ Experience with ClickUp or other project management tools.
➕ Exposure to Agile project management concepts.
➕ Interest in consulting, SaaS, or digital products.
➕ Experience with basic video editing tools (for social media content).

Work Arrangement & Career Growth

This internship serves as a foundation for growth into a Project & Product Support Specialist role.

If you’re eager to learn, organized, and passionate about project management, product development, and digital business operations, we’d love to hear from you!

To Apply:

Please submit your CV and a detailed cover letter outlining your relevant experience, skills, and suitability for this role, specifically addressing how you meet the essential and desirable criteria.

CV and cover letter to be emailed to info@sungutisolutions.co.za

Closing date: 5 May 2025